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Guest Registration Form

Reservation Number:
Arrival Date: Calendar Button MM/DD/YYYY
Departure Date: Calendar Button MM/DD/YYYY
Guest Name:
Home Phone Number:
Cell Phone Number:
Email Address:

Check in: 4:00 PM EST Check out: 11:00 AM EST
(During peak season, Check-In time may be delayed up to an hour.  We appreciate your cooperation.)

UPON CHECK-IN
Please inspect the property and indicate any damages or concerns that you may find.  You may use the form in the Check-In Envelope available in the home to report any concerns or damages and return it to the Check-In office within 24 hours of your arrival.

PROPERTY PROTECTION FEE
All reservations are subject to a $65.00 Property Protection fee. The Property Protection Fee is a damage waiver that covers up to $500 for accidental or inadvertent damages in the vacation rental home. Please be advised that intentional damage or gross negligence will result in additional costs. This $65 fee must be paid PRIOR to arrival and is subject to 13% tax.

The Florida rental home will be inspected after departure and any damages or additional cleaning required will be reported to us within 48 hours. We will then contact you to inform you of any additional charges that may arise as a result of the inspection of the vacation home.

OPTIONAL EXTRAS
If you would like to add extra items to your reservation, you may do so below.  All extra items are subject to 13% tax.  The credit card provided below will be charged the appropriate charges for the extras requested.

Electric Pool Heat ($25/Day) Gas Grill Rental ($40/Week)
Gas Pool Heat ($45/Day) Highchair Rental ($35/Week)
DVD Rental ($35/Week) Full Size Crib Rental ($35/Week)
Extra 19” TV Rental ($35/Week) Portable Crib Rental ($25/Week)
Security Safe Rental ($30/Week) Rollaway Bed ($30/Week)
Early Check-In - 12PM ($50 Fee) Late Check-Out - 4PM ($50 Fee)

CHECK OUT
Please note that you are required to vacate the home no later than 11am. If you are still in the home when the cleaners arrive shortly after 11am, you will be charged a late check out fee, which is equivalent to an additional night’s rent. You will still be required to vacate the home immediately so it can be prepared for the next guest.  Late check out can be requested at the time of check-in and if the home is available, late check out can be confirmed for a fee of $50.00 plus tax.

EARLY DEPARTURE
Once you have checked in, should you need to leave the vacation property prior to your originally scheduled check out date, there will be no refund.

KEYS
Upon your arrival to the vacation unit, there will be a key to the home in the lockbox, which is located on or near the front door.  There is a lockbox code on your arrival directions.  Enter this code into the lockbox to retrieve the key that will unlock the front door.  Please leave the key in the lockbox at all times.  In the unlikely event that you lock yourself out, there will be a $60.00 service fee during normal business hours.  If you lock yourself out after normal business hours, there will be a $100 service fee. The charge for a lost key is $50.00.

LINENS/TOWELS/WASHER/DRYER
Each vacation unit is professionally cleaned prior to your arrival and after your departure.  If you would like additional cleaning during your stay, this can be arranged for an additional fee.  Bath towels and bed linens are provided in the home.  There is a washer and dryer in each unit available for your use during your stay.

SECURITY ALARM
If your vacation unit is equipped with a security system, it will have been disarmed prior to your arrival. If the alarm is accidentally triggered, you will be charged the $100.00 fine for false alarms imposed by the police department upon dispatch. Please inform all guests in your party not to touch the alarm system.

POOL HEAT
If you have ordered pool heat, please understand that should the temperature outside drop below 55 degrees the pool heater may shut off, and that there are no refunds for pool heat. Refunds will only be provided if the pool heater is physically broken and verified by a Florida Store maintenance technician. 

AIR CONDITIONERS/POOL HEATERS AND OTHER APPLIANCES
Please remember that you are staying in a privately owned vacation home, and unfortunately appliances can fail.  The Florida Store will quickly work to repair any and all items as quickly as possible.  In the event of an appliance or pool heater failure, we cannot refund any rental payments or move you to an alternative property unless the property is unlivable.

DEPARTURE CLEANING FEE
If you are staying less than 5 nights a departure cleaning fee is added to your reservation which must be paid for prior to entering the vacation property.  The departure cleaning fee varies depending on the size and type of unit that you have rented.  If you are staying 5 nights or more, the cleaning fee is waived.

Credit Card Information:
Credit Card Type:
Name on Credit Card:
Credit Card Number:
Expiration Date:
Security Code: What is this?
   
Credit Card Billing Address:
City:
State/Region:
Zip/Postal Code:

**PLEASE NOTE**
This property is privately owned and the management company and/or owner reserve the right to refuse services to anyone. The homeowner and/or The Florida Store will not be held liable for any accidents or injury to guests while staying in the rental property.  Nor will the homeowner and/or The Florida Store be held liable for the loss of money, jewelry, valuables, or other possessions of any kind. The number of guest allowed in a home is determined by Florida Fire Code and must be adhered to or you will be asked to vacate the home.

By clicking submit and agreeing to the terms & conditions below, you have read and agree to the terms and conditions stated above.  You also agree to pay any and all outstanding charges on your reservation.  Please print your credit card information below.  This information will only be used for any incidentals such as damages or extra charges.  There may be some follow-up communication from The Florida Store.

I Agree to the Terms & Conditions stated above. (Required)

The Florida Store Vacation Rentals Inc, 3459 West Vine Street, Kissimmee FL 34741
Reservations: 1-888-306-1592 / Fax: 407-846-6352
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